PROJECT DETAILS
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Description
Pace will use the ICE funds to develop a Command Center which will utilize technologies to more aggressively monitor/oversee the delivery of services by the twelve different regional ADA/dial-a-ride contract providers. Having this center will give Pace a technological advantage in undertaking additional oversight to improve service and efficiency. Pace also is installing Interactive Voice Response (IVR) technology for trip notifications, web-based technology for trip cancellations and confirmations, and Opti-Run technology to maximize the efficiency of the run structures. Funding: 2011 ICE: $272,647
Current Activities
Project is complete.
Funding Amounts by Source
Source | Amount |
---|---|
RTA |
$272,647 |
Local |
$68,162 |