Innovation, Coordination, and Enhancement (ICE) Projects

This project will involve the installation of gate boards and big boards at downtown stations. The entire project will include up to 80 gate boards at the 5 downtown stations.

The MMIS Modules and Upgrade Project entails upgrading the current MMIS software to the latest version, adding additional software modules for electronic document management, standardizing bus and rail maintenance data, and providing a platform for user defined reports.

The current GE system that makes platform announcements is becoming outdated with no upgrade potential and has deficiencies. This project will allow for more timely information on arriving trains and allow for improvements including digital LCD displays and automated announcements. The displays could show train(s) arriving in the station, estimated time of arrival, stops made by the train, and any service alerts that may influence service. The screens would be connected to a server via a direct network that could push e-alerts, real time tracker information, advertising and other information to the screens to inform Metra customers.

The scope of the project is to create a new pilot to increase on-board and in-station police and nonpolice personnel. The goal is to enhance the quality of the on-board experience of customers through the additional personnel and increase the overall safety environment through the additional police.

The project will provide operating assistance (due to loss of revenue related to COVID-19) to CTA System-wide. Funds can be used for any operating shortfall.

This project includes operational improvements as follows: #4 - Selected trips to operate to and from 115th/Cottage Grove; #26 - Expanded hours of service and all trips will now begin and end at 103rd/Stony Island; #34 - More frequent midday and evening service; #71 - More frequent midday service with all trips operating to/from 112th/Torrence improving frequency of service south of 73rd Street; #95 - Routes 95E and 95W have been combined into a single route providing more convenient service for customers traveling along 95th Street; #119 - More frequent midday and evening service; and Green Line - More frequent service from Cottage Grove and 63rd/Ashland during AM and PM rush.

The project funds will help ensure critical extra capacity will be provided throughout the CTA network, allowing CTA to address unsafe crowding as ridership continues to recover unevenly throughout the network. CTA will routinely modify/adapt these supplementary services to evolving ridership dynamics and crowding concerns related to the ongoing public health crisis. This project will be used to fund additional frequency of service in areas experiencing excessive crowding. All routes of the CTA bus system will be monitored for excessive crowding and additional service will be added as needed to address issues.

The scope of work being performed will vary by location, but includes deep clean power washing of all surfaces (all locations), station painting (all locations), lighting upgrades, improved platform amenities, renewal of finishes and fixtures, utility and plumbing line repairs, removal of outdated fixtures and equipment, permanent repair work and updating of old/damaged signage.

Esri will develop an agency-wide GIS Strategic Plan or System of Engagement (SoE) that will provide CTA with a roadmap for future uses of GIS within agency departments. Esri will conduct detailed interviews with business units to establish their GIS needs and identify data, maps and apps that are necessary to achieve their goals. The goal of the SoE is to provide a way for all business units to utilize GIS to improve processes, make work more efficient, retrieve and create authoritative data, effectively utilize applications, provide convenient access to relevant spatial data, and share contributions throughout the agency. The recommended technology with be reusable and the applications will be configurable with little or no custom code.

This project supports Pace's first arterial rapid transit line on Milwaukee Avenue, the first of seven priority corridors in the Pulse network. ICE funds will be used to support the operation of this line.