Innovation, Coordination, and Enhancement (ICE) Projects

Esri will develop an agency-wide GIS Strategic Plan or System of Engagement (SoE) that will provide CTA with a roadmap for future uses of GIS within agency departments. Esri will conduct detailed interviews with business units to establish their GIS needs and identify data, maps and apps that arenecessary to achieve their goals. The goal of the SoE is to provide a way for all business units to utilize GIS to improve processes, make work more efficient, retrieve and create authoritative data, effectively utilize applications, provide convenient access to relevant spatial data, and share contributions throughout the agency. The recommended technology with be reusable and the applications will be configurable with little or no custom code.

The project is to enhance CTA’s Safety Management System (SMS) implementation by applying technological innovations to its safety risk management process and collaborating with contracted subject matter experts in transit safety performance and risk reduction.

To attract new riders and retain current ones, the CTA will remain focused on providing a healthy,clean, and comfortable riding environment, and continue to make investments to modernize the system and improve the overall experience of our customers. (1) Enhanced Cleaning Tools and Measures; to include multiple daily cleanings, targeted deep cleanings of 150 buses and 150 rail cars each night, Mobile Cleaning SWAT teams and efficient Air Circulation. (2) Customer Amenities: Free Masks, Travel Healthy Kits distributes to customers, Ridership Dashboard Information uses technology to help customers plan their trips to avoid heavy ridership periods or overcrowding.

This project involves a two-year pilot to operate additional weekday trains to serve reverse-commute riders on the Milwaukee District North Line.