Innovation, Coordination, and Enhancement (ICE) Projects

The scope of the project is to create a new pilot to increase on-board and in-station police and nonpolice personnel. The goal is to enhance the quality of the on-board experience of customers through the additional personnel and increase the overall safety environment through the additional police.

Esri will develop an agency-wide GIS Strategic Plan or System of Engagement (SoE) that will provide CTA with a roadmap for future uses of GIS within agency departments. Esri will conduct detailed interviews with business units to establish their GIS needs and identify data, maps and apps that are necessary to achieve their goals. The goal of the SoE is to provide a way for all business units to utilize GIS to improve processes, make work more efficient, retrieve and create authoritative data, effectively utilize applications, provide convenient access to relevant spatial data, and share contributions throughout the agency. The recommended technology with be reusable and the applications will be configurable with little or no custom code.

Furnish and install a Network and Telephone Systems Business Continuity/Disaster Recovery system. This project will provide funding to meet control center requirements: a) Deploy Alternate Control Center: The alternate control center should include full functionality similar to the current primary CTA control center. The resources needed to perform the specified functions should be defined, documented, and included in the plan for the alternate control center. b) Information Technology Applications Required for Disaster Recovery: Assess current applications technology stack, address any required upgrades prior to implementing Disaster Recovery solutions, and propose alternative technology solutions for required field technology components (i.e. RF communications infrastructure cannot be duplicated).

Upgrades to Switch Machines to incorporate a predictive maintenance approach in addition to the preventive maintenance performed on switches and proactively replace critical signal equipment. Such an upgrade and approach should reduce switch downtime and enhance switch reliability.

Replace inefficient thermally broken storefront entrance systems with new heavy duty monumental type aluminum doors at the 203 N. LaSalle side of the Clark/Lake platform and the SOIC side of the Clark/Lake platform. The replacement of sixteen (16) total doors including but not limited to eight (8) transom lights and sixteen (16) heavy duty closers. Includes Clark/Lake entrance doors to platform at State of Illinois center.

The goal of the Milwaukee Avenue Transit Signal Priority Demonstration project is to test the integration of Transit Signal Priority (TSP) technology that will allow Pace and CTA buses to interact with multiple types of traffic signal systems located along the same corridor. It includes developing a message set and testing of TSP communication from Pace buses at two signalized intersections; programing of IBS/Trapeze to generate a priority request to send standard messages; and programming of existing signal controller for receipt and granting of TSP. The RTA ICE project will focus on signal coordination with the CTA/CDOT portion of Milwaukee Avenue.

Esri will develop an agency-wide GIS Strategic Plan or System of Engagement (SoE) that will provide CTA with a roadmap for future uses of GIS within agency departments. Esri will conduct detailed interviews with business units to establish their GIS needs and identify data, maps and apps that arenecessary to achieve their goals. The goal of the SoE is to provide a way for all business units to utilize GIS to improve processes, make work more efficient, retrieve and create authoritative data, effectively utilize applications, provide convenient access to relevant spatial data, and share contributions throughout the agency. The recommended technology with be reusable and the applications will be configurable with little or no custom code.

To attract new riders and retain current ones, the CTA will remain focused on providing a healthy,clean, and comfortable riding environment, and continue to make investments to modernize the system and improve the overall experience of our customers. (1) Enhanced Cleaning Tools and Measures; to include multiple daily cleanings, targeted deep cleanings of 150 buses and 150 rail cars each night, Mobile Cleaning SWAT teams and efficient Air Circulation. (2) Customer Amenities: Free Masks, Travel Healthy Kits distributes to customers, Ridership Dashboard Information uses technology to help customers plan their trips to avoid heavy ridership periods or overcrowding.

The project will provide operating assistance (due to loss of revenue related to COVID-19) to CTA System-wide. Funds can be used for any operating shortfall.

Learning Management System: The project objective is to implement a cloud based learning management system that provides a unified and comprehensive elearning platform that allows for training registration, approval by management and tracking, with real time reporting.