Information Technology - MMIS Upgrade

This map shows the location of the project. For projects that do not have a specific location but affect a line/route or the entire system, either the affected lines/routes are shown, or an entire service area map is shown.

If you select the option to “toggle the benefit layer,” you will see an approximation of the area that will benefit from the project.

The degree to which a project improves regional access to the region’s key destinations. Including jobs, retail, healthcare, recreation, and education.

The project improvements to existing assets to make them partially or fully accessible. Including station/stop and area improvements, vehicle accessibility, and accessible communications.

The project impact to ratings from the FTA Transit Economic Requirements Model (TERM).

The project’s minor or major benefits to riders and what proportion of the agency’s riders will benefit from it.

The project impact on overall capacity, reflecting current and planned levels of utilization.

The project impact on reductions or offsets to greenhouse gas (GHG) emissions generated from transit operations.

Project impacts on land use and development, construction, and long-term jobs.

The distribution of project benefits to location(s) identified under the USDOT Justice40 Program.

The project impact to maintenance or improvement of exposure to risk for riders/employees and the project impact to security enhancement.

The project impact on operating costs.

The project impact to maintenance or improvement of exposure to risk for riders/employees and the project impact to security enhancement.

Project impact on maintenance or improvement of service speed and reliability, considering both direct and indirect impacts.

If required, whether or not the project complies with federal, state, local, or other regulatory mandates.

The project impact to climate benefits, such as a reduction in emissions, generated from mode shift to transit and away from private auto-use.

The Project impact to average vehicle ages, compared with Service board benchmarks to prioritize replacing vehicles that are beyond their useful life.

Evaluation Metric Measure
Access to Key Destinations ? Does not impact Access to Key Destinations
Accessibility Improvement(s) ? Project is not related to accessibility
Asset Condition (FTA TERM Rating) ? Asset(s) rated 2-3
Benefit to Riders ? Helps to maintain current benefits to riders
Capacity Benefit and Need ? Not related to capacity of transit operations or facilities
Climate Agency Operating Impacts ? Project does not effect GHG emissions
Economic Impact ? No economic impact
Equity Based on Residential Geography ? Project is not location specific or benefits entire service area
Impact on Customer and Employee Safety ? Project has no impact on safety
Impact on Operating Cost ? Increase
Impact on System Security ? Project maintains or replaces existing level of security
Impact to Service Speed/Reliability ? No impact on service speed/reliability
Regulatory Requirements ? No
Ridership/Mode Shift Impacts ? Project has no impact on transit ridership
Vehicle Useful Life ? Asset is not a vehicle with a useful life

Project Description

The MMIS application is used for managing repairs and issuing parts to the CTA Bus and Rail fleet. The last upgrade of this application started in 2016 with target completion of 2018. By 2022, this version of the MMIS product will no longer be supported by Trapeze, the vendor of the MMIS application. This request is for the next anticipated major upgrade for this mission critical software. Without the upgrade CTA will not be entitled to fixes and support of this application and can be in danger of operating this critical software with risk of bugs or failureswithout a means to resolve them. Theexpected length of time for this upgrade is 18 months. This project will be to upgrade the MMIS application, and its related hardware. This includes upgrading the MMIS application, Documoto Cloud application, all various interfaces between the applications and other enterprise applicationslike TOPS, ERP, Clever etc. The hardware infrastructure for the MMIS servers (Dev, Test, Training, PROD) will need to be upgraded. The 256 KIOSKS spread across the various CTA facilities will need to be upgraded.