Paratransit, Vanpool and Dial-a-Ride Ridership

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This page displays Pace's Paratransit, Vanpool and Dial-a-Ride ridership figures. It should be noted that the latest three months are provisional. Select a month from the dropdown window below to compare ridership year over year.

Paratransit Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Chicago ADA Service	212,864	184,334	174,991	152,564	165,493	263,754	271,945	272,456	283,578	289,234	271,615	260,252
Chicago Certification / CDOA	2,104	1,851	-	-	950	2,575	2,921	2,338	2,865	3,305	3,257	1,851
Suburban ADA Service	56,241	55,555	57,591	43,212	50,609	83,593	88,377	88,977	87,921	81,419	74,838	68,156
Suburban Certification Riders	228	436	-	-	430	964	696	1,084	1,032	1,048	882	476
Taxi Access Program	85,000	98,157	78,525	63,242	14,000	17,644	17,202	7,679	3,188	3,162	2,907	4,114

Vanpool Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Advantage	23,275	22,831	17,086	6,676	51,256	67,683	70,947	69,943	77,545	79,065	73,391	75,928
Employer and Non-Profit Service	3,631	3,630	2,358	1,801	5,975	5,509	5,716	7,510	9,179	10,156	7,216	6,161
Locally Based	7,089	7,646	-	-	-	-	-	-	-	-	-	-
Municipal Shuttle	5,019	6,016	12,175	8,984	15,066	17,583	18,061	19,986	20,373	18,502	21,179	20,918
VIP	17,472	17,756	14,766	10,838	79,816	44,772	60,896	61,662	70,012	78,884	81,648	83,496

Number of Vanpools

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Vanpool Total	399	374	367	420	1,253	645	658	688	747	788	785	768

Dial-A-Ride Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Dial-A-Ride	41,937	45,834	43,654	40,016	38,510	65,814	72,068	77,306	80,967	83,639	85,293	87,971