Paratransit, Vanpool and Dial-a-Ride Ridership

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This page displays Pace's Paratransit, Vanpool and Dial-a-Ride ridership figures. It should be noted that the latest three months are provisional. Select a month from the dropdown window below to compare ridership year over year.

Paratransit Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Chicago ADA Service	283,332	197,721	181,166	160,305	144,742	267,615	271,716	269,751	254,244	277,921	285,056	276,995
Chicago Certification / CDOA	2,309	1,842	-	-	-	2,748	2,929	2,692	1,962	2,470	3,453	2,121
Suburban ADA Service	86,382	53,045	54,960	51,210	41,986	89,264	88,645	89,250	83,565	86,292	84,966	74,987
Suburban Certification Riders	341	247	-	-	-	1,054	1,169	1,079	873	1,047	1,082	-
Taxi Access Program	85,000	77,061	77,222	68,000	50,717	27,371	15,688	10,968	3,770	2,689	2,839	4,486

Vanpool Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Advantage	25,621	24,646	19,779	15,784	7,871	71,400	74,196	68,342	67,510	77,663	77,684	82,275
Employer and Non-Profit Service	4,418	3,352	3,047	2,422	1,352	5,296	6,683	6,321	7,508	8,336	9,435	6,900
Locally Based	7,154	7,111	-	-	-	-	-	-	-	-	-	-
Municipal Shuttle	7,123	6,262	12,705	10,961	8,847	20,807	20,105	20,142	20,202	20,473	22,946	24,799
VIP	18,906	18,260	15,204	13,558	14,520	46,138	50,784	52,394	57,750	72,373	87,032	91,200

Number of Vanpools

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Vanpool Total	401	386	365	393	502	633	648	660	703	760	795	790

Dial-A-Ride Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014	2013
Dial-A-Ride	37,582	41,702	36,516	41,541	32,883	70,324	75,647	72,284	74,592	82,951	92,606	126,717